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Contact & support

Talk to a person.

Questions before you start, help setting up your company, or something not working? Email us and we'll reply, usually within one working day.

Email

For support, sales and anything else.

hello@crewdesk.work

To help us help you faster, include your company name and, if something isn't working, a screenshot.

Before you write

  • Can't sign in? Ask your crew support for a new sign-in link, then set a password from the Password button.
  • Sharing a computer with another shift? Click Sign out at the end of your shift, so the next person signs in as themselves.
  • Seeing an old version? Reload the page, or press Ctrl+Shift+R (Cmd+Shift+R on Mac).
  • Mac app won't open? See the install steps.

Common questions

How do I set up my company?

Open CrewDesk, sign in with your email, and create your company. Choose your region for working hours and week-offs, add your shifts, then add crew support and employees. Each person gets an email with a link that signs them straight in.

Where is our data stored?

On Cloudflare's servers. Only people in your company can see your company's data, and each person only sees what their role allows. See the privacy policy for details.

Can I delete my account and data?

Yes. Owners can remove people from the company at any time, and you can ask us to delete your company and all its data by emailing us.

Does CrewDesk work on phones or tablets?

No. CrewDesk is made for Windows and Mac computers. Get the Windows or Mac app, or open CrewDesk in Chrome, Edge or Safari on your computer.